Contact Information:
(505) 827-2855 MAIN // 1-800-219-6157 (toll free)
Environmental Emergencies:
505-827-9329 (24 hrs)
New Mexico
Environment Department
Drinking Water Bureau

Animas Valley Water Response

Status of Boil Water Advisories at Morningstar and Harvest Gold Water Systems

The New Mexico Environment Department (NMED) issued Boil Water Advisories for the Animas Valley (AV) Water’s Morningstar and Harvest Gold water systems on June 3, 2016, after a site inspection indicated that turbidity levels did not meet drinking water standards. The Morningstar water system is adjacent to Farmington, and the Harvest Gold water system is adjacent to Bloomfield.

NMED created this web page to inform customers and the public on the actions it is taking to ensure that AV Water provides safe drinking water.

Latest UDPATES

  • Boil Water Advisory for Harvest Gold Subdivision remains in effect. It will remain in effect until NMED allows it to be lifted.
    • Consumers are advised to boil the water for one minute before drinking, cooking, dishwashing, and bathing.
    • If the water is discolored or cloudy, water users should filter the water through a clean cloth, coffee filter or paper towel to remove excess sediment or let it settle for 24 hours and draw off clear water prior to boiling.
    • For showering, we recommend that the affected residents can take a shower, but they should avoid swallowing any water.
    • For more information, see What to Do When You Get A Boil Water Advisory Notice (en español)
  • The New Mexico State Board of Finance approved a $184,500 emergency grant to the City of Bloomfield for an interconnection between the Bloomfield and Harvest Gold water systems. The funding has been released to Bloomfield to begin construction of the interconnection.

  • The PRC approved transfer of the Harvest Gold water system from AV Water to the Apple Orchard MDWCA.

Key INFO

Timeline: Sequence of events and actions taken by NMED on AV Water

Press Releases: NMED Press Releases concerning AV Water

Emergency Orders: Documentation relevant to the Emergency Orders issued by NMED to AV Water

Compliance Documents: Select compliance documents issued by NMED to AV Water

Sample Results: Sample results for Morningstar and Harvest Gold water systems

Resources: Additional resources and information for AV Water customers

Customer COMPLAINTS

The Drinking Water Bureau has jurisdiction over the quality of the drinking water provided by AV Water.  To file a complaint against AV Water with the Drinking Water Bureau, fill out the Water System Complaint Form and submit it by email to: KarenM.Torres@state.nm.us.

The Public Regulation Commission has jurisdiction over AV Water rates, management, and reliability of service. To file a complaint against AV Water with the Public Regulation Commission, go to http://nmprc.state.nm.us/consumer-relations/file-complaint.html.

 

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Quick Contact:

Runnels Building
1190 St Francis Drive
Suite S-2050
Santa Fe, New Mexico 87505

Phone: (505) 476-8620
Or -----(877) 654-8720

P O Box 5469
Santa Fe, NM 87502

Harold L. Runnels Building // 1190 St. Francis Drive, Suite N4050 // Santa Fe, New Mexico 87505 // tel (800) 219-6157, (505) 827-2855

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