New Mexico
Environment Department

Contact Information:
(505) 827-2855 MAIN // 1-800-219-6157 (toll free)
Environmental Emergencies:
505-827-9329 (24 hrs)

Drinking Water Bureau

Utility Operator Certification Program

The Utility Operator Certification Program (UOCP)
Administers Water and Wastewater Operator Certifications
for all Public Water and Wastewater Utilities in the state of New Mexico
.

Utility Operator Certification Act (61-33-1 NMSA 1978)

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NEWS & Updates

KEY INFO for OPERATORS…

Important UOCP Announcements & Meetings


NEW Computer-based Testing Coming SOON!

The Utility Operator Certification Program (UOCP) will be offering computer-based testing for all operator certification exams. UOCP is partnering with the Association of Boards of Certification (ABC) and New Mexico Department of Workforce Solutions to administer exams in place of previously scheduled 2020 exam sessions. We hope to make this new testing opportunity available as soon as late August.

Starting August 15, 2020, our office will reconvene in accepting Exam applications for review by the UOCP staff. No exam applications or payments will accepted before August 15th.

A NEW 2020 Exam Application will be posted on August, 14th by 5:00 pm. No old application forms will accepted.

Key Benefits for Computer-Based Testing:

  • More Locations
    • 22 Workforce Solutions Testing Centers across the state
      (Due to COVID-19, testing centers will be operating at a limited capacity with COVID-safe practices in place)
    • Other potential locations such as colleges and universities
  • Convenience
    • Scheduling flexibility – choose when you test
    • More exam times and testing locations available
  • Priority
    • Immediate scores available upon completion of exams
  • Cost Effective
    • Minimal travel expenses – exam locations closer to you

IMPORTANT NOTES
The 2020 Exam Sessions previously scheduled for the in-person paper exams are cancelled. We will no longer be offering paper exams as they are being replaced with computer-based exams.

The April 2020 exam applications already approved, will be prioritized and offered first scheduling opportunities based on availability of the testing centers across the state. We will do our best to coordinate with each operator for individual accommodations in each region across the state.
 


UOCP Advisory Board Meeting

Thursday, September 10, 2020
9:30 – 11:30 am

Agenda   (Available one-week prior to meeting)
Minutes – Jan. 20, 2020
 

This meeting will be held both by teleconference and virtual video conferencing. Information for both options can be found below.

  • Teleconference call at +1-415-655-0001
    You can call in to the meeting by entering this access code #133 738 4838, follow by password YcsJzinf725
  • WebEx Video Conference
    You can also JOIN the meeting by clicking on the link below .
    Link: This link will be available one-week prior to the meeting date.

 


NEW Automated Communications Delivered by Email 

Effective, March 2020, the Utility Operator Certification Program has implemented a new method for delivery of ALL automated communications sent via email. You will receive ALL communications via email of  the following information:

  • Exam notifications for payments due, approvals and rejections.
  • Renewal notifications for reminders of payments due for certification AND/OR reminder payments and training credits owed.

Renewal packets with printable copies of your new certificate(s) and ID card will auto generate and emailed to you.  Please check your ‘Junk’ mailbox.
NOTE:  E
xam results will continue to be mailed. No results will be given by phone or emailed.


COVID 19 Information for Water and Wastewater Utility Operators

Training Resources

DWB Training Calendar

FREE Training Opportunities


Regulation Updates

20.7.4.16 NMAC Code of Professional Conduct Effective Jan 17, 2017

(See the complete Utility Operator Certification Regulation under the “Regulations” tab)

 

Operator FAQs

Who is an operator?

An “operator” is any person who operates a public water supply system or a public wastewater facility. According to the Utility Operator Certification Regulation (20.7.4 NMAC), “operate” means performing any activity or function or making any process control or system integrity decision regarding water quality or water quantity that has the potential to affect the proper functioning of a public water supply system or a public wastewater facility or to affect human health, public welfare or the environment. The term “operate” does not include the operation of monitoring equipment from a distantly remote location.

Who must be certified?

According to the Utility Operator Certification Regulation (20.7.4.20.A NMAC), it is unlawful to operator or allow the operation of a public water supply system or public wastewater facility unless the system or facility is operated by or under the supervision of a certified operator who meets or exceeds the appropriate level of certification required to operate the system or facility. Therefore, anyone who operates a public water supply system or a public wastewater facility must hold an active New Mexico utility operator certification of the correct type and level for the system or facility, or must be supervised by an individual who holds an active New Mexico utility operator certification of the correct type and level for the system or facility.

How do I become certified?

Individuals wanting to become certified water or wastewater utility operators in the State of New Mexico must meet the minimum certification and exam application requirements listed on the Certification & Renewal Requirements page.

 

About the Program

The Utility Operator Certification Program (UOCP) administers certifications for Water and Wastewater Operators at all public water and wastewater utilities in New Mexico.

This includes:

development, scheduling and administration of certification examinations

processing applications for certification and renewal

tracking all certified operators continuing education courses

evaluating training courses for relevance to the Program and to water and wastewater continuing education requirements

tracking operator compliance in accordance with operator certification regulation

working with the:

Important Note from the UOCP Staff

The Utility Operator Certification Program(UOCP) and on behalf of NMED are taking the necessary precautions to reduce the spread of
COVID-19.
In support of the  New Mexico Governor’s directives, the UOCP staff are all working remotely from home through the current Public Health Emergency. Our staff will continue to provide the best assistance possible, One Operator at a Time!


UOCP Staff Contacts Assistance with:
Anita Tavasci

Management Analyst
(505) 467-9333
UOCP.Certification@state.nm.us

Office Hours: 8:30am – 5:00pm

 

  • Certification Renewals
  • Individual Training Credit Submissions
  • Online Payment Inquiries
  • General Program & Certification Inquiries
  • Operator Assistance
Kendall Crowe

Program Coordinator
(505) 690-8979
kendall.crowe@state.nm.us

Office hours 8:00am – 5:00pm

  • Exam Application Assistance
  • Individual Training Credit Submissions
  • General Program & Certification Inquiries
  • Operator Assistance
Nile Carver

Environmental Scientist
(505) 372-8172
nile.carver@state.nm.us

Office hours 8:00am – 5:00pm

  • Operator Look-up Assistance (login & password inquiries)
  • Equivalency Review and Approvals
  • Exam Application Assistance
  • Group/Provider Training Credit Submissions
  • Operator Assistance
Eric Hall

Program Manager
eric.hall@state.nm.us

Office hours 7:30am – 4:00pm

  • Utility Operator Certification Regulation Enforcement
  • Certification Exam Accommodation Requests
  • Utility Operator Certification Regulation inquiries
  • Utility Operator Certification Advisory Board inquiries

Operator Information Portal

To view and track your training credits, renewal dates, exam scores and more by clicking on the links below. New registrations will receive an email confirmation and default password sent to your email.

Operator Look-up – Registration (New users)
Operator Look-up – Login (Existing users)

NOTE: If you need assistance with your Operator Login or Password please submit your request in writing to nile.carver@state.nm.us

 


Register here to recieve the latest information on upcoming training events, schedule changes, testing locations, and other must-read need-to-know topics for water and wastewater utility operators in the State...

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